Role of a Customer Representative
Idea shared by jabir sheikh - April 21 at 12:42 PM
Hello, I am Jabir Sheikh from Dubai, UAE. I am a customer representative from Dubai's largest Resume Writing UAE company. I am here to present some key duties and responsibilities of a customer-care agent or a customer representative working for any company in any industry
Jabir Sheikh's Job Responsibilities
He helps customers with complaints and questions
He keeps records of customer interactions, transactions, comments and complaints
Cancel or upgrade accounts
He gives customers with the information about products and services
Greet customers warmly and ascertain problem or reason for calling
Answer questions about warranties or terms of sale
Handle changes in policies or renewals

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