I believe ecommerce evolves at least every year, id not faster. I have worked with agencies and inhouse teams, in my experience when talking about ecommerce, paying an agency is not a great choice when talking about ecommerce, as i said it evolves so quickly that the trends you need to adjust to can not aleays be fulfilled by an external team since they do not have incentives to keep up other than what they are charging you on a retainer or a project. Technology evolves, design evolves, sales channels evolve. Maybe I dont have the answer to your specific quesion but i guess what im saying is to not hire an agency and rather hire an inhouse team.
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