What’s the Deal with QuickBooks Script Error and How to Resolve it?
Idea shared by John Kartan - May 27 at 11:06 PM
Nowadays, running a business is not an easy task at all, and regular bookkeeping is necessary to make it successful. QuickBooks garners respect from all over the world when it comes to the best accounting and financing software applications. QuickBooks is not only cost-effective but also comes with some powerful features that can manage almost all accounting activities including payroll, generating financial reports, preparing and filing taxes, tracking incomes and expenses, and many more.
However, no matter how perfect QuickBooks is, it’s just an application in the end. There are end number of errors and bugs that users can face while working with QuickBooks. In this post, we are going to discuss the QuickBooks script error that many users often face while working with the QuickBooks Online application. The error prompt appears on the computer screen with an error message, which states, “An error has occurred in this script on this page.” Generally, script errors arise when there are some issues with Internet Explorer as QuickBooks uses it as the default browser to download updates, open most of its web pages, etc.
Hopefully, reading this post until the end will help you in fixing the QuickBooks script error. However, if you want to get rid of the error immediately without wasting any time on implementing tiresome troubleshooting procedures, feel free to get in touch with our QuickBooks error support team by dialing (844-888-4666).

What causes the script error in QuickBooks?

There are a number of reasons that can cause the script error in QuickBooks, such as:
  • Internet Explorer is not set as the default browser of the computer.
  • Due to the incorrect Internet Explorer settings.
  • Internet Explorer is not able to load the QuickBooks web page because of stored cache files.
  • The Windows Firewall is preventing QuickBooks from accessing the internet connection.

What should you do to fix the QuickBooks script error?

Solution 1) Set Internet Explorer as the default web browser of the computer

  • On the computer, open the Internet Explorer browser.
  • Click on the Tools menu (the Gear icon located at the top-right corner of the window).
  • From the drop-down menu, choose the Internet Options option.
  • Go to the Programs tab.
  • Under the Default Web Browser section, select the Make Default button.
  • Click on the OK button.
  • Open the QuickBooks Online application and try to perform the action that triggering the error.

Solution 2) Add Intuit’s website as a trusted website in Internet Explorer

  • Open the Internet Explorer browser.
  • Click on the Tools menu (the Gear icon located at the top-right corner of the window).
  • On the keyboard, press the Alt key to choose the Internet Options option from the drop-down menu.
  • Go to the Security tab and then click on the Trusted sites option.
  • Now, click on the Sites button.
  • Type *.intuit.com into the Add this website to the zone column.
  • Click on the Add button.
  • Look for the Require server verification (https:) for all sites in this zone checkbox and clear it.
  • Now, exit out the Trust sites window and then clear the Enable Protected Mode checkbox.
  • On the keyboard, press Alt + F4 keys together to close the Internet Explorer browser.

Solution 3) Turn off add-ons in the Internet Explorer settings

  • In the Internet Explorer browser, select the Tools menu.
  • From the drop-down menu, choose the Internet Options option.
  • Select the Program tab and then click on the Manage add-ons option.
  • Choose the disable add-ons option and then click on the OK button.

Solution 4) Clear stored cache files in the Internet Explorer browser

  • Open the Internet Explorer browser.
  • On the keyboard, press Alt + X keys simultaneously to open the Tools menu.
  • Hover over the Safety option.
  • From the Safety side menu, choose the Delete Browsing History option.
  • On the Delete Browsing History window, checkmark the Temporary Internet Files and History checkbox.
  • Click on the Delete button.

Solution 5) Adjust the Windows Firewall settings manually for QuickBooks

  • On the keyboard, press the Windows key to open the Start menu.
  • Type “Windows Firewall” into the search column and then open Windows Firewall.
  • From the left panel, choose the Advanced Settings option.
  • Right-click on Inbound Rules and then select the New Rule option.
  • Click on the Port option and then hit the Next button.
  • On the New Inbound Rule Wizard window, click on the TCP option.
  • In the Specific local ports: field, type the port number as per the QuickBooks version year you are using.
  • Click on the Next button.
  • Select the Allow the Connection option and then click on the Next button.
  • If prompted, checkmark all the profiles and then hit the Next button.
  • Make a new rule and then give it a name in the following manner: “QBPorts(year).”
  • Once you are done creating inbound rules, click on the Finish button.
Now, create outbound rules for QuickBooks by following the steps mentioned above, except you need to choose Outbound Rules instead of Inbound Rules.


Even after following all the troubleshooting solutions mentioned in the post, if you can’t resolve the QuickBooks script error, then there is a great possibility that the Internet Explorer scripting features, such as Java and ActiveX, are damaged or not working due to unspecified reasons. Our recommendation for you is to repair the Internet Explorer scripting features and see whether this resolves the error or not. You can also ask for troubleshooting assistance from our QuickBooks support team by dialing (844-888-4666) and get the error resolved immediately.

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